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Podcast: Virtual Marketing: The Perfect Virtual Elevator Pitch

The natural challenges of meeting new people is exacerbated by the challenges of 2020. So today’s focus is on creating an effective virtual elevator pitch.

Podcast: Marketing Your Community Association to Millennials

This episode is all about millennials - specifically, how to attract millennial homebuyers to your community association.

Podcast: The Value of Virtual Marketing

Oct 27, 2020 03:19 PM

CAI's podcast expands beyond the issues of managing and governing community associations. This new mini-series of episodes focuses on our business partner members and how they are marketing themselves in the new, virtual world.

Podcast: Preparing Your Roof for Fall & Winter

Sep 25, 2020 04:22 PM

In this episode, of Community Matters podcast, we're talking all things roof related, and whether or not your roof is ready for the Fall season.

Podcast: Social Media's Impact on Community Associations

Jul 29, 2020 09:08 AM

In this episode of Community Matters podcast, we'll be discussing the use of social media and its potentially significant impacts on community associations with guest Edward Hoffman, Jr., a Partner and Co-Founder of Barrow|Hoffman law firm.

Podcast: Safely Opening Your Fitness Center during Covid-19

Jun 30, 2020 06:42 PM

How do associations re-open gyms and fitness centers and operate them safely while Coronavirus continues to be a threat?

Podcast: Act Early to Ease the Cost of a Building Repipe

Jun 23, 2020 10:34 AM

Most community associations probably don’t think very often about your building’s pipes. But it might be too late by the time a leak shows up – your pipes are likely already failing.

Podcast: Crisis Communications

Jun 02, 2020 10:46 AM

We often hear people talk about the need for communication skills, especially in a crisis. And crisis communication skills are needed perhaps now more than ever in the midst of a global pandemic.

Podcast: Pools in the Age of Coronavirus: To Open, or Not

May 11, 2020 01:47 PM

Memorial Day is fast approaching, and, with it, pool season. But, this year’s pool season is different from all the others, thanks to Coronavirus.

Podcast: Why do I need flood insurance?

May 07, 2020 06:01 PM

Nearly every homeowner has asked at one point or another: why do I need flood insurance?

Podcast: Be Productive While Working from Home

Apr 14, 2020 04:34 PM

In this episode of Community Matters podcast, we’re talking with Alyssa Cowling, Technology Director and Marketing Assistant for The Rahn Companies on how to stay productive and safe while working from home.

Podcast: Communicating After a Disaster: A Little Conversation Goes a Long Way

Mar 30, 2020 12:18 PM

The subject of today’s episode is communicating after a disaster, and is being recorded during the Coronavirus global pandemic, during which tens of millions of Americans are under stay at home orders.

Podcast: Technology for Community Association Management

Feb 17, 2020 10:27 AM

Today’s episode is all about technology – more specifically, the technology necessary to efficiently manage a condominium or homeowners association, and a community association management company.

Podcast: Hoarding: When the Accumulation of Stuff Requires Intervention

This episode of Community Matters is this first in a new series of episodes re-purposing content from CAI's bi-monthly magazine, Community Assets. The topic for this episode is dealing with hoarding in community associations. This article was origina

Podcast: The Minute Email Newsletter for December, 2019

Dec 04, 2019 12:14 PM

Tune in the audio version of CAI's The Minute Email Newsletter for December, 2019. Spend sixty seconds to hear about December events, our new podcast on Religion in Community Associations, the 2020 member directory and more!

Podcast: Religion in Community Associations: Fair Housing or Free Speech?

Dec 03, 2019 09:49 AM

This episode of Community Matters is being recorded at the start of the holiday season, which means associations may be dealing with holiday decorations, religious displays, and related issues that may lead to violations of fair housing laws.

Podcast: CAI is Sleeping Out for Covenant House

Nov 16, 2019 02:33 PM

This is a very special episode featuring Chapter President Cathy Dunn, Chapter Secretary Nicole Skaro and Business Partners Council Chair Sean McCabe talking about CAI’s efforts to support Covenant House of Pennsylvania’s Executive Sleep Out.

Podcast: Emerald Ash Borer - The Threat Persists

Nov 11, 2019 09:24 AM

We’re talking about Emerald Ash Borer in today’s episode of Community Matters, including where the Emerald Ash Borer came from, and what you can do to help save any Ash Trees that may be in your community or on your own property.

The Minute Audio Newsletter for November

Nov 06, 2019 12:49 PM

Tune in the audio version of CAI's The Minute Email Newsletter for November, 2019. Spend sixty seconds to learn how to join a chapter committee, nominate a member for CAI's Excellence Awards, and more!

The Way We'll Live: Housing of the Future

Oct 18, 2019 01:05 PM

What will housing of the future look like? The housing landscape, indeed the entire way we live, work and play – is changing. We'll explore these issues in today’s episode of Community Matters podcast.

Podcast: Invasion of the Lanternflies

Oct 02, 2019 09:38 AM

In this episode of Community Matters, we’re talking with Rick Close, Senior Consulting Arborist with The Davey Tree Expert Company, about the Spotted Lanternfly, where it came from, and what you can do to help combat these insects.

Podcast: Trends in Solar Roofing

Sep 18, 2019 01:12 PM

Solar energy is a hot topic these days, including in community associations. In today’s episode of Community Matters, we’ll be talking about new trends in solar roofing, explore the costs, and explore the relationship between solar energy and roofing

Podcast: Up in Smoke-Regulating or Banning Smoking in Community Associations

Aug 16, 2019 01:09 PM

Do community associations have the power to regulate, or even ban, smoking? And if so, should your community consider this and how should you approach what could be a very controversial move by your board and management?

Podcast: Work-Life: Finding the Dividing Line

Jul 26, 2019 10:07 AM

How do you find the work-life dividing line? How do you deal with different personalities and establish a mindset for work vs. life? We'll chat about these questions and more in this episode.

Podcast: Managing the Impact of Short Term Rentals

Jul 09, 2019 10:07 AM

With the advent of sites like AirBnB, VRBO and others, short terms rentals have exploded, and a new industry has been spawned. The impact of short term rentals are far reaching for condominiums and homeowner associations.

Podcast: Effective Management of Lakes and Ponds Without Chemicals

Jun 11, 2019 02:13 PM

The topic for this episode is lake and pond management – we’ll be talking about techniques to manage your communities lakes and ponds. We’ll touch on why aeration is important for your lakes and ponds, controlling harmful algal blooms, weed managemen

Podcast: Detecting & Preventing Water Infiltration

Mar 28, 2019 02:48 PM

Check out our latest podcast on water infiltration issues with guest John Hershey from J. Hershey Building Consultants

Podcast: Avoiding Association Liability

Mar 07, 2019 04:09 PM

In this episode of Community Matters we’ll be discussing the many areas where community associations can be exposed to liability, and how associations can avoid these claims. My

Podcast: Painless Payments Are Possible

Dec 17, 2018 11:57 AM

In this episode of Community Matters we’ll be discussing payment processing. Every community association receives payments – for monthly assessments, fees, or other payments. Modern technology has greatly expanded payment options available to you.

Planning & Budgeting for Deferred Maintenance

Nov 02, 2018 12:15 PM

In this episode of Community Matters we’ll be discussing why deferred maintenance is important to a community association and why it should be included in the association budget.

Podcast: What's New in CAI's National Reserve Study Standards

Oct 01, 2018 12:56 PM

In this episode of Community Matters we’ll be discussing Reserve Studies – specifically, updates that were adopted in 2017 to CAI’s national Reserve Study Standards.

Podcast: Legislative Report with State Rep. Rosemary Brown

Aug 29, 2018 12:00 PM

In this episode of Community Matters Podcast, we speak with State Rep. Rosemary Brown about the provisions of Act 17 of 2018, which assigns the investigation of certain complaints regarding community associations to the PA Office of Attorney General.

Podcast: Workplace Laws & Community Associations

Jul 31, 2018 03:51 PM

CAI members – including management companies and community associations that are employers - are subject to numerous state and federal laws that govern the workplace. Compliance with these employment laws is critical to avoiding litigation.

Podcast: Bug Off - Pest Control for Condos & HOAs

Jul 10, 2018 11:43 AM

Keep your condominium, home and common areas free of pests.

Podcast: Sustainable Lake & Pond Management

Jun 25, 2018 02:42 PM

Nearly every planned community has stormwater management ponds and lakes. In this episode of Community Matters podcast, we'll be discussing how a community association can effectively manage lakes and ponds in a sustainable way.

Podcast: Homeowner & Resident Privacy: It's More Complicated Than You Thought

Jun 06, 2018 02:47 PM

The topic of privacy has been in the news recently for many different reasons. Privacy takes on different forms and many questions arise related to homeowner and resident privacy in a community association setting. Tune in for important insights.

Podcast: Summer Weather Impact on Homes and Communities

May 16, 2018 11:20 AM

Summer weather conditions - storms, heat and humidity - can have a serious impact on homes, buildings and community associations. In this episode of Community Matters Podcast, we’ll discuss summer weather's impact on homes and communities.

Podcast: Using Drones for Community Association Inspections & Maintenance

Apr 12, 2018 12:15 PM

Drones are suddenly everywhere these days. In this episode, we'll be discussing drones and how they can be effectively used in community association inspections, maintenance and engineering work.

Podcast: EPA Lead Paint Renovation & Repair Regulations

Mar 21, 2018 01:14 PM

In 1978, lead paint was banned in the United States. But just because there was no lead paint used in new construction after 1978 doesn't mean there's no more danger from lead paint.

Podcast: Roof & Siding Maintenance

Mar 02, 2018 01:54 PM

In this episode, We’ll be exploring some maintenance issues - specifically roof and siding maintenance and replacement for homes and, in particular, multifamily housing projects including condominiums and homeowner associations.

Podcast: Community Association Insurance & Water Damage Claims

Feb 16, 2018 08:26 AM

In this podcast, we discuss water damage claims, including what is covered by your insurance policy, whose insurance covers a loss affecting more than one unit and how you should be dealing with the insurance company.

Podcast: Fair Housing Issues in Condos & HOAs: A Legal Q&A

Feb 01, 2018 09:12 AM

The topic for this episode is Fair Housing in community associations. This topic comes up very often in questions from community associations, homeowners and managers.

Podcast: Rules Enforcement in the Community Association

Dec 13, 2017 10:19 AM

Every community association has rules and in this episode of Community Matters podcast, we will be talking about why rules must be enforced in a consistent manner.

Podcast: Critical Steps in Community Association Transition to Homeowner Control

Nov 07, 2017 02:28 PM

In this episode of Community Matters podcast, we'll be discussing transition – the transition of a newly built community from developer to homeowner control. This is a critical time for all communities under construction and the success, or not, of the transition period will set the tone for the first homeowners that take up residence in the new community association.

Podcast: The Basics of Community Association Insurance

Oct 20, 2017 02:54 PM

In this episode of Community Associations Institute’s podcast we'll be discussing the basics of community associations insurance, a basic but critical topic for those who govern, manage and live in condominium, cooperative and homeowner associations.

Podcast: ADR: Alternative Dispute Resolution - How It Works

Oct 05, 2017 02:51 PM

Community Associations Institute is pleased to offer the third in a three part Community Matters podcast series on Alternative Dispute Resolution. In this third and final episode in the series, we will address how ADR actually works and how it differs from a trial in court.

Podcast: Five Terms that are Key to Successful ADR

Sep 22, 2017 11:10 AM

Community Associations Institute is pleased to offer the second in a three part Community Matters podcast series on Alternative Dispute Resolution. In the first episode, we answered the questions "What is ADR?" This episode covers the five term...

Podcast: Alternative Dispute Resolution - The Basics of ADR

Sep 08, 2017 02:34 PM

Community Associations Institute is pleased to offer the first in a three part podcast series on Alternative Dispute Resolution. In this first episode, we address several basic questions - what is ADR, and what are the differences between mediation and arbitration. The second episode will cover the five terms that are key to success in alternative dispute resolution. The third and final episode in the series will address how ADR actually works and how it differs from a trial in court.

Podcast: What You Need to Know About Community Association Governing Documents

Aug 11, 2017 02:44 PM

In this episode of Community Matters podcast, we discuss the documents that every community association in Pennsylvania is governed by, including the Declaration of Covenants, the bylaws of the association and rules and regulations. We discuss the hierarc

Podcast: The Top 5 Directors & Officers Liability Issues and How to Avoid Claims

Jul 27, 2017 02:48 PM

In this episode of Community Matters podcast, Angela Costigan, Esq., with the Law Firm of Costigan & Costigan addresses the most frequently litigated Directors and Officers Liability issues, and offers tips on how to avoid claims on these issues

Podcast: Medical Marijuana's Impact on Community Associations

Jul 13, 2017 02:57 PM

Community associations have long dealt with the issue of cigarette and other types of smoking, but does medical marijuana require new ways of thinking for community association managers and elected leaders?

Podcast: Records Retention for Community Associations

Jun 27, 2017 02:59 PM

One of the questions we often get from condominium and homeowner association volunteer leaders and property managers has to do with records retention. That will be the focus for this episode of CAI’s podcast – we’ll be talking about documents such as financial records, tax returns, audits, meeting minutes, board resolutions, among others. How long should these documents be kept and stored, and where?

Podcast: Efficient & Effective Association Meetings

Jun 12, 2017 03:01 PM

Community association board and committee meetings can be dreadful for all those involved. Meetings typically run long, homeowners tend to vent on issues not on the agenda, and sometimes little is accomplished. But this does not need to be the case. By establishing some simple rules, your community association meetings can become more effective and more efficient. We'll discuss these topics in this episode of Community Matters podcast.

Podcast: Why Your Community Association Needs a Reserve Study

May 19, 2017 03:05 PM

In this episode of CAI's Community Associations Podcast, we talk with John Hershey, founder of J. Hershey Architecture Inc., about the purpose of a reserve study and why community associations of all sizes and types should have a regularly updated reserve study.

Podcast: Sometimes Rentals Work FOR Community Associations

Apr 28, 2017 03:08 PM

One of the topics that confound community associations and their boards is what to do about renters. Many times, the question is what can be done to limit them, prohibit them or somehow control them. However, in the right circumstances, possession and rental of a delinquent unit can be a real boon to an association plagued with a zombie property. We'll discuss these issues in this episode of Community Matters Podcast.

Podcast: Social Media Issues for Employers

Apr 10, 2017 03:11 PM

The continuing growth of social media has created an array of pitfalls and challenges for employers, including community associations. In this episode of Community Matters podcast, we'll cover many of these issues and offer tips on how community associations should approach social media issues in the employment process.

Podcast: Project Management - Finding the Right Professional

Apr 07, 2017 03:16 PM

If your condo or community association is starting a capital improvement project, you want the job done right. Hiring the right professionals can mean the difference between happy residents and a satisfied board of directors and a disaster. In this p

Podcast: Fiduciary Duty for Community Associations

Apr 03, 2017 03:14 PM

In this episode of CAI's Podcast, we will be talking about the important topic of fiduciary duty and what it means in the context of your condominium, cooperative or homeowner association. This is an important legal and financial term for elected board members and managers in community associations and we hope you will find this information useful to your community.