Events & Classes


2020 Poconos Staff Training Symposium

Friday, June 26, 2020
08:15 AM - 12:00 PM (UTC-05:00) Eastern Time (US & Canada)

This event is has been re-scheduled for June 26, 2020. 

Bring your entire association staff for an opening keynote, breakout sessions and closing session.

8:15 AM Registration and Breakfast 

8:45 – 9:45 AM Opening Session: Effective Decision Making

This session will highlight decision making techniques with a specific focus on community management and staff members. You'll learn the steps in making effective decisions, including identifying and reviewing alternatives, taking action and communicating the decision, and reviewing and evaluating the decision.

Speaker: Jack Boselli, CMCA, AMS, PCAM, FirstService Residential, AAMC 

9:50 - 10:50 AM Breakout Sessions - Choose 1:

Session 1 – Recruiting & Managing Volunteers

Learn how to recruit volunteers eager and ready to commit time to bettering your community association and how to manage them once they’re on board in this always timely session. 
Speaker: Wendi Freeman, CMCA, AMS, PCAM, Lake Naomi Club; John Wormuth, CMCA, AMS, Hemlock Farms Community Association

Session 2: Assessments - The Lifeblood of Your Community. How to Proactively Handle Collections to Obtain Maximum Recovery.

Assessments are the lifeblood of every community association.  When owners don't pay, the impact can be great and far reaching.  Staying proactive with the collections process over time  ensures the financial stability of the association.  Attend this seminar to walk away with a fundamental understanding of  collections - from bankruptcies, liens, foreclosures, short sales, judgments and executions, we will cover the nuts and bolts of the process.

1. Why Be Proactive in Collections?
2. We have a judgment, now what?
3. How do we handle foreclosures, short sales and bankruptcies?

Speaker: Ed Hoffman, Jr., Esq., Barrow | Hoffman 

Session 3: Invasive Pests - Emerald Ash Borer & Spotted Lanternfly

Learn how to identify and - more importantly - how to deal with two of the most invasive pests threatening the trees and ecosystem of Northeast Pennsylvania and beyond. 

Speaker: David Lesage, SavATree

11:00 to 12:00 PM Closing Session: Preparing for an Active Shooter

"It won't happen here." How many times have you heard this from survivors on the news? Fact is, it very well may happen here, so it makes sense to be prepared. This training session will provide you with the knowledge and skills to ensure survival and minimize the loss of life in the event of an aggressive intruder. This session will empower your staff to participate in their own survival and lead others to safety. 
Speaker: William Durando, Director of Public Safety, Hemlock Farms Community Association

When: June 26,2020, 8:15 am to 12 noon 

Where: A Pocono Country Place, A Pocono Country Place POA
E Clubhouse, 118 Recreation Drive, Tobyhanna, PA.

Early Bird Registration* (by June 19th):

CAI Manager & Homeowner Members - $45; Non-members $65
CAI Business Partner Members - $55, Non-members $75
Additional fees apply after June 19th.

Not a member? Join today and save on registration fees!


CAMICB_LOGO_goldThis course is approved by the Community Association Managers International Certification Board (CAMICB) to fulfill continuing education requirements for the CMCA® certification.  This course will earn managers  (3) continuing education credit hours, which also help satisfy the requirements to apply for the PCAM designation. ‚Äč      

This Program is Generously Sponsored by:

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