Events & Classes


2020 Fall Managers Symposium

Tuesday, October 13, 2020
08:00 AM - 10:30 AM (UTC-05:00) Eastern Time (US & Canada)

CAI presents our Fall, 2020 Managers Symposium. Due to the virtual nature of the event, the symposium will be presented in a unique format over the course of two separate days. Managers will earn three (3) credits for attending live sessions over the course of the two day event, and you can earn an additional 1.5 credits for attending both breakout sessions in the on-demand format.

Schedule of Events: 

Day 1 - Tuesday, October 13, 2020

  • 8:30 AM Welcome & Sponsor Recognition
  • 8:45 AM to 9:30 AM Opening Presentation: Civility Isn't Dead
  • 9:30 to 10:00 AM Virtual Sponsor Exhibits
  • 10:00 AM to 10:30 AM Micro Session: Work/Life Balance
Breakout Sessions - the following breakout sessions will be pre-recorded and available for on demand viewing between day 1 and day 2 of the symposium.
  • Mock Trial: How to Prepare for a Deposition
  • From Gibberish to Genius: Understanding Key Legal & Insurance Terms
Day 2 - Tuesday, October 20, 2020
  • 8:30 AM Welcome & Sponsor Recognition
  • 8:45 AM to 9:15 AM Micro Session on Electronic Voting
  • 9:20 AM to 9:40 AM Virtual Sponsor Exhibits
  • 9:40 to 9:50 AM Break
  • 9:50 AM to 10:40 AM Closing Session / Panel Discussion
  • 10:40 AM to 11:00 AM Open Q&A with Panel and Breakout Session Speakers

Session Details

Opening Session: Civility Isn’t Dead

To foster a climate of mutual respect and help community residents to explore areas of common ground despite their differences, CAI is encouraging all community associations to adopt a newly developed Civility Pledge to support the people who live and work in the millions of homeowners associations, condominiums, and housing cooperatives worldwide. A representative from CAI’s Government & Professional Affairs Department will discuss the importance of civility and how CAI’s newly developed Civility Pledge will serve as a model for community associations to foster a climate of open discussion, mutual respect, and tolerance between residents, guests, board and committee members, community association managers, staff members, business partners, and contractors.

Presenter: Dawn Bauman, Senior Vice President, Government & Public Affairs, Community Associations Institute

Micro Session I: Work / Life Balance

Why do we need a clear differentiation between the two? Certain times require our focus to shift from work to our everyday lives and vice versa. Let’s work towards a work life BLEND. It’s not about weathering the storm. It’s about learning to dance in the rain. 

Presenter: Ryan Fleming, JGS Insurance

Micro Session II: Electronic Voting

As a result of COVID-19 related stay-at-home-orders and public gathering restrictions, associations have been forced to operate by written and electronic means. Boards have sought to take advantage of electronic voting technologies. This seminar will explore and analyze the authority of associations to conduct electronic voting, as well as the amendments or resolutions necessary to prevent procedural challenges.

Presenter: Stefan Richter, Esq, CCAL, Clemons Richter & Reiss, P.C.

Breakout Sessions

Mock Trial: How to Prepare for a Deposition

Depositions tend to be a stressful experience for many witnesses.  With proper preparation and an understanding of how to handle the questions posed and tactics used by your adversary, you will worry far less and get through it just fine. During this presentation, we will cover topics to give you the tools you need to handle your deposition like a professional.

Presenter: Jim McEvilly, Esq., Marcus & Hoffman

From Gibberish to Genius: Understanding Key Legal & Insurance Terms

When it comes to confusing jargon, insurance coverages, options, and terminology may seem daunting. but it doesn’t have to be. Join us for this session that will cut away the gibberish and make it all make sense.

Presenters: Dawn Becker-Durnin, CSRM, CIRMS, PeopleFirst Property & Casualty, & Matthew C. Collins, Esq.,Stark & Stark

Closing Session: Lessons Learned - How We Navigated COVID-19

Join our panel of managers to learn and share stories about how managers, boards, and community associations have rallied together to navigate the most challenging moment in modern history. Come prepared to share your stories! 

David Ingegneri CMCA, AMS, PCAM, Big Bass Lake Community Association
Suzanne Kulliver, Access Property Management, AAMC
Tonya Davenport, CMCA, AMS, CAMCO Management
Cassandra Ellison, MBA, Cobrin Properties

Where: Virtual Zoom Event
Managers who register by the early bird deadline of October 21st will receive a $10 electronic gift card for breakfast during the event!
Early Bird Registration* (by October 6*):
Register early as space is limited for this program.

$59* manager members / $79 non-members
$69* business partner members / $99 non-members
* Indicates early registrations rates for manager only; business partners pay an additional fee. Rates increase starting  October 6, 2020.  Want to save on registration fees? Click Here to learn more about CAI and Join Now!


This course is approved by the Community Association Managers International Certification Board (CAMICB) to fulfill continuing education requirements for the CMCA® certification.  This course will earn managers three to five (3 to 5) continuing education credit hours, depending on sessions attended, which also help satisfy the requirements to apply for the PCAM designation.

This Program is Generously Sponsored By:

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