General Manager

 
Summary:
A General Manager (on-site) is responsible for supervising the administrative support staff of the Community Association assigned. The General Manager will also assist with oversight and support of the various departments within the Community Association including Facilities Maintenance, Custodial, Landscaping, Lifestyle, etc. The General Manager will interact with residents, vendors, board members and committee members.
 
 
Posted Date:
1/11/2019
 
Job Location:
Philadelphia, PA
 
Position Type:
Full-time
 
Description:

Company Description

Building and managing successful communities for more than 37 years, Associa is the worldwide leader in community management with over 10,000 employees operating more than 180 branch offices in the United States, Mexico, Canada, the United Arab Emirates and South Africa. Based in Dallas, Texas, our industry expertise, financial strength, and innovation meet the unique needs of clients across the world with customized services and solutions designed to help communities achieve their vision. To learn more about Associa and its charitable organization, Associa Cares, go to www.associaonline.com or www.associacares.com.
 

Job Description

A General Manager (on-site) is responsible for supervising the administrative support staff of the Community Association assigned. The General Manager will also assist with oversight and support of the various departments within the Community Association including Facilities Maintenance, Custodial, Landscaping, Lifestyle, etc. The General Manager will interact with residents, vendors, board members and committee members.
 
Duties include but are not limited to:
  • Assist with implementation of Board policy and directives within the scope of the management agreement. Works with the board on strategic initiatives, policy governance and association projects.
  • Supervise all administration staff at the community.
  • Assist with employee hiring, training, supervising, and performance management.
  • Assist with preparing schedules and establishes priorities for routine and special work projects.
  • Assist with annual budget.
  • Assist with the administration of the various functions of the community within the projected and approved operating budget.
  • Act as a liaison between the Board of Directors and residents in the execution of the established policies and the conveyance of resident grievances.
  • Work as a liaison between the Board and legal counsel, as well as the Board and the Board advisory Committees.
  • Other duties as assigned.
 

Requirements

  • Knowledge of the Association Board of Directors, the General Manager, and how those roles interface with the requests of homeowners.
  • Knowledge of typical business correspondence (grammar, structure, punctuation, spelling, etc.) at a proficient level.
  • Knowledge of conflict resolution techniques at a proficient level.
  • Time management and time critical prioritization skills.
  • Associates or Bachelors Degree Preferred
  • CMCA, AMS or PCAM Preferred
  • Highrise management experience required
  • Strong financial background
  • 4 years of directly related or closely related experience
  • 3 years of Community Association experience
  • Excellent Leadership and people skills

 Additional Information

All your information will be kept confidential according to EEO guidelines.
 
 
 
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