Watch this video to learn your way around the virtual conference platform.
Wednesday & Thursday, September 9-10, 2020
Join in from the comfort of your living room or office! Virtual login-in instructions
will be provided to all registered attendees prior to the event.
All attendees that register prior to August 31 will receive a swag package in the mail including your lunch gift card. Register early...don't miss out!
This is a free event for all homeowners!
Early Bird Registration Fees - Fees increase on September 3:
Managers - $25 for chapter members; $40 for non-members
Non-exhibiting Business Partners - $179 for chapter members; $279 for non-members
Attention Non Member Managers: Register at the special rate of $139 and receive a one year manager membership in CAI and registration to this program*
*Non-Members registering at the special rate of $139 will receive a one year manager membership in CAI and the Pennsylvania & Delaware Valley Chapter.
View the Digital Program Book
What's in it for you?
Managers qualify for up to 7 continuing education credits. Participate in live sessions during the event and receive 4 credits. Plus, all managers who attend the live, virtual event will receive complimentary access to all of the recorded sessions for viewing later. Earn and extra 3 credits!
Participate in the Are you Bright Enough Trivia Contest and win your share of thousands of dollars in Cash Prizes! In addition, many exhibitors will be offering door prizes and other giveaways, so be sure to visit EVERY virtual exhibitor.
A note about our Sponsors: We have chosen to present our sponsors with their original sponsorship type, despite the fact that most of those things do not exist in a virtual expo environment as one way to recognize these business partners and management companies for their continued commitment to CAI even during this challenging year. Please consider supporting these companies who have been so supportive of us when searching for companies to meet your common interest community needs.
Presenting Sponsor
Wifi Sponsor
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Registration Booth Sponsor
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Breakfast Sponsors
Attendee Lounge Sponsor
Lanyard Sponsor
Event Schedule
Wednesday, September 9, 2020
8:45 to 9:15 AM Special Invitation Only New Member [Bring Your Own] Breakfast
New members - join us for a special kick-off breakfast presentation and learn about the benefits of membership in CAI. Brew some coffee, grab a donut or bagel from the kitchen, and virtually meet the CAI Staff, Board Members and fellow new members.
New Member Breakfast Sponsor
9:15 to 10:30 AM Welcome & Opening Session
Communicating in a Crisis: People, Properties and Peace of Mind
Managing a disaster or crisis requires having a strategy in place—before the emergency strikes.
A proactive approach with leaders who are knowledgeable, confident and prepared is essential. After all, the reputation of your organization and its stakeholders are on the line.
Susan Young, an award-winning visibility strategist, is a former radio news reporter with 30+ years of experience in news and communication.
Attendees will learn:
- How to Communicate Difficult News …Again
- The #1 Way to Bridge Communication Gaps in Stressful Times
- 7 Ways to Improve Internal and External Communication
About Susan Young: Susan is an award-winning visibility strategist. She is a former radio news reporter and on-air anchor. Susan served as Deputy Director of New Jersey Governor Christine Todd Whitman’s Office of Radio & TV and was PR director for a statewide nonprofit. In 2000, Susan founded Get in Front Communications, Inc. The company provides online and in-person trainings for professionals and executives. Susan is one of the ‘Top 75 Badass Women on Twitter.’
Opening Session Speaker Presented by
11:45 AM to 1:45 PM Virtual Exhibit Booths
Pop in to the Zoom room for exhibitors, or make a pre-scheduled appointment to chat with exhibitors. Be sure to check out the Are you Bright Enough Trivia Contest to win cash prizes!
12:20 to 12:40 PM Express Talks in the Chat Room - Choose One
Marketing Express Talk in the Chat Room: How to Market Your Community to Millennials, presented by Jennifer Harrington & Lynne Hartmann, CMCA, AMS, PCAM, Associa MidAtlantic, AAMC. Ensuring that your community is ready to meet the diverse needs and wants of a changing generation can seem overwhelming. Still, as the demographics of homebuyers begin to shift, your community needs to be prepared. Amenities, school districts, and walkability are just a few of the factors this generation is looking for when buying a home. In this talk, you'll Learn four ways to make your community more attractive to Millennials and their families.
Community Building Express Talk in the Chat Room: From Ghost Town to Gold Star – presented by Joan Sambucci, President of Horizons at Woods Landing HOA, Past Presidents Paul Raetsch & Bob Kahrmann, and George Greatrex, Esq., Hill Wallack. This presentation highlights one major benefit of membership in CAI; appropriate legal counsel for community associations. Learn how Horizons at Woods Landing HOA, by joining and participating in CAI, went from “Ghost Town” to a “Gold Star” community. Two past Presidents and the association attorney, selected through our membership in CAI, will cite specific examples of how association boards can prevent falling into, getting out of, and staying out of, awkward or potentially bad situations.
Maintenance Express Talk in the Chat Room: Assessing the Health of Your Sewer System Using Underground Trenchless Pipe Repair, presented by Standard Pipe. Learn to identify the importance of sewer system maintenance and how trenchless (no excavation) techniques can be utilized in your community. The presentation will focus on the importance of establishing a proactive maintenance plan which will warn of potential problems and may lead to a reduction in required maintenance activity once problems are uncovered. The key factor is to view this component as a “sewer system health” check-up in order to act in a proactive vs. reactive manner.
Express Talks sponsored by 
1:45 to 2:15 PM Virtual Water Cooler Chat sponsored by
Gather round the virtual water cooler for an informal afternoon chat and networking opportunity hosted by PeopleFirst Property & Casualty Services and our Lounge Sponsor Popular Association Bank.
Thursday, September 10, 2020
Register to Attend
12:30 PM Welcome & Announcements
Day two gets started with some brief announcements and the second round of breakout educational sessions.
12:45 to 1:35 PM Breakout Education Sessions II (Choose one)
Click here for education session full descriptions.
Session 1: Buy the Green Bananas: Invest in Your Community's Future
Presented by: David Chesky, The Falcon Group & Josephine Wolf, Esq., Clemons Richter & Reiss
Session 2: It Wasn’t Raining When Noah Built the Ark: How a Pandemic Reminded us that Preparedness is the Key to Recovery
Presented by: Presented by Robyn Colajezzi, Director, Commercial Marketing and Development, SERVPRO of Germantown, Pennypack/Bustleton, and Upper Bucks
1:45 PM to 4:30 PM Virtual Exhibit Booths
Pop in to the Zoom room for exhibitors, or make a pre-scheduled appointment to chat with exhibitors. Be sure to check out the Are You Bright Enough Trivia Contest to win cash prizes!
3:15 to 4:05 PM Breakout Education Sessions III (Choose one)
Session 1: Beyond Routine Maintenance: Roadmap to a Successful Building Envelope Restoration Program
Presented by: Allen Roth, Joseph B. Callaghan, Inc.
Session 2: Covid Q&A: Creating A Community Budget
Presented by: Lynne Hartman, CMCA, AMS, PCAM, Associa MidAtlantic
4:30 to 5:30 PM Virtual Networking Party sponsored by
Join our virtual happy hour and participate in a virtual mixology/bartending class and learn how to make our signature cocktail! Stick around to find out who won the final cash prize giveaways!
Register to Attend
This is a free event for all homeowners!
Managers - $25 for chapter members; $40 for non-members
Non-exhibiting Business Partners - $179 for chapter members; $279 for non-members
Attention Non Member Managers: Register at the special rate of $139 and receive a one year manager membership in CAI and registration to this program*
*Non-Members registering at the special rate of $139 will receive a one year manager membership in CAI and the Pennsylvania & Delaware Valley Chapter. Your membership dues of $132 is allocated as follows:
Membership Fee $112
Advocacy Support Fee $20
Total Membership Dues: $132
Every dollar of the mandatory $20 Advocacy Support Fee goes directly to states with Legislative Action Committees and supports the efforts of CAI to represent and protect our members on state legislative and regulatory issues. $39 of annual membership dues is for your non-refundable subscription to Common Ground™ and $35 of annual membership dues is for your non-refundable subscription to Community Manager. IMPORTANT TAX INFORMATION: Under the provisions of section 1070(a) of the Revenue Act passed by Congress in 12/87, please note that gifts to CAI are not tax-deductible as charitable contributions for federal income tax purposes. However, they may be deductible as ordinary and necessary business expenses subject to restrictions imposed as a result of association lobbying activities. CAI estimates that the non-deductible portion of your dues is 17%. Visit www.caionline.org/advocacydisclosure for state exceptions that may apply to you. For specific guidelines concerning your particular tax situation, consult a tax professional. CAI’s Federal ID number is 23-7392984.
