Events & Classes


Pocono Managers Symposium

Friday, January 26, 2018
08:30 AM - 12:00 PM (UTC-05:00) Eastern Time (US & Canada)
Clubhouse at Arrowhead Lake Community Association
961 Arrowhead Drive
Pocono Lake, PA 18347

Join the Pocono Mountains Regional Council for the first annual Pocono Managers Symposium. Enjoy breakfast and networking with sponsors prior to three educational sessions designed to help you better manage your staff and community association.

Opening Session: Be a Macro Manager; Not a Micro Manager

Speaker: Jim Ott, CMCA, LSM, PCAM, Appletree Resource Group

Are you a micro manager? Do you sweat the small stuff and struggle to gain control over the big picture? Do you have issues trusting your staff and volunteers to get the job done? Even if you don’t fit into this category, or don’t want to admit that you do, you’ll benefit from Jim Ott’s years of experience as a community association manager and management company executive. Topics that will be addressed during this session include:

  • Defining Micro and Macro Management
  • Historical Examples of Macro Managers
  • Macro Management Insights and Leadership Strategies
  • Transitioning from a Micro Manager to Macro Manager

Session Two:Best Practices for Managers: Design Review: How Community Associations Maintain Peace & Harmony

Speaker: Dave Ingegneri, CMCA, AMS, PCAM, Big Bass Lake Community Association

Members of common interest communities are sometimes critical of association rules. Add an element of what they can and can’t do on their personal property and emotions can sometime flair. This session will explain the process and authority for design/architecture review rules and procedures and explain real life examples of what has worked and what hasn’t worked.

  • Avoid unintended consequences from unclear design rules
  • Design review authority
  • Design review guidelines
  • Design review procedures
  • Facilitating compliance

Closing Session: ABCs of EEO Laws in the Workplace

Speaker: Phil Voluck, Kaufman Dolowich & Voluck

In today’s workplace, employment discrimination and retaliation claims and allegations of harassment continue to grow dramatically. The workplace is fraught with landmines that can be avoided if managers and supervisors are properly trained.

  • What is EEO?
  • Major Federal Anti-Discrimination Laws
  • The Role of the EEOC
  • Title VII of the Civil Rights Act
  • Age Discrimination in Employment Act
  • Americans with Disabilities Act
  • Reasonable Accommodations
  • Workplace Harassment/Bulliying/Retaliation
  • Avoiding Claims: Best Practices

When: 8:00 AM Registration table opens, networking and breakfast
8:30 AM to 12:00 PM Program

Where: Arrowhead Lake Community Association; 961 Arrowhead Drive, Pocono Lake, PA 18347

Early Bird Registration* (by January 19):
CAI Members - $35; Non-members $50.
Additional fees apply after January 19.

Not a member? Join today and save on registration fees!


This course is approved by the Community Association Managers International Certification Board (CAMICB) to fulfill continuing education requirements for the CMCA® certification.  This course will earn managers  (3) continuing education credit hours, which also help satisfy the requirements to apply for the PCAM designation.

This Program is Generously Sponsored By:

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