Join us on March 9th for our first Management Company Summit, offered by invitation only. See below for a schedule of events and how to register.
8:30 AM: Registration, breakfast, mini trade show with Diamond Sponsors
9:15 to 9:30 AM: Welcome and Overview – Chapter Executive Director & Board President
9:30 AM to 10:20 AM, Session 1:
Topic: You've Got 99 Problems but Technology Ain't One
Speaker: John Daly, CPA, Creighton Financial
Technology has revolutionized the way that management companies interact with the boards and residents of the communities that they manage. This is especially true when it comes to the financial reporting and the due diligence that is required by the boards. It is no longer an option for managers to run reports on an 'ad hoc' basis, real time access is not only expected today but is necessary to conduct business efficiently. This does not have to be overwhelming to managers. There are online access to banks, positive pay verification, online payable services, home owner accounting portals, and a myriad of payment options. Join us as we explore the technology that is relevant for property management in 2017 and beyond.
10:30 to 11:20 AM, Session 2:
Topic: 5 Diamond Service: Elevating staff Performance
Speaker: Jamie Cooperstein
You don't have to be a luxury property, or have a large budget or staff to effortlessly deliver five diamond service. Any residence can elevate its service delivery with the right personnel and the right script. It begins with a defined service culture in the management office that your staff will want to enthusiastically adopt.
11:20-11:45 AM Wrap Up and Q&A Session
$30* per attendee
Register 5 members of your executive level staff for one low price of $89*. Contact the chapter office for this option
*registration increases after 3/2/2018
Questions? Contact the chapter office at 610.783.1315 ext. 10 or by email at firstname.lastname@example.org.
This course is approved by the Community Association Managers International Certification Board (CAMICB) to fulfill continuing education requirements for the CMCA® certification. This course will earn managers (2) continuing education credit hours, which also help satisfy the requirements to apply for the PCAM designation.
This Program is proudly Sponsored by: