CAI provides 6-8 online educational seminars each year for homeowner leaders and community association managers. We also have a library of on demand webinar programs. You can view these programs from the comfort of your office or home. Managers receive one hour of continuing education credit for webinar attendance.
Registration Fee CAI Members - $25; $45 for non-members.
Sponsors of select programs receive an allotment of complimentary registrations. For more details and to claim your registrations, please contact the chapter office at 610-783-1315, x10 or firstname.lastname@example.org.
Click here for our list of On-Demand Webinars. Upcoming webinars are listed below. All webinars start at 3:00 PM and last one hour. If you register for a live webinar, please read your confirmation email when you receive it for instructions on how to access the online meeting room. If you do not follow those instructions, you may be denied access to the webinar.
June 27, 2018: Reporting Insurance Claims
There are more and more lawsuits against community associations. Many of these lawsuits can be defended and settled by the carriers for the associations. The seminar will provide a step by step analysis of the claims as presented and how to handle them.
Speaker: Angela Costigan, Esq., Costigan & Costigan, LLC
August 15, 2018: Getting to Yes Before Getting the Subpoena: Resolving Conflicts Before Ending Up in Court
Sometimes you just have to sue (or be sued), but most times the better strategy is avoid the courthouse like the plague. Why? How? This webinar will provide time tested dispute resolution tips and participants will leave with an understanding of why ADR should be part of a community association's ABC's.
Speaker: Tobey Oxholm, Esq., Just Resolutions - ADR
On Demand Webinars
The following recorded sessions are available for viewing at your convenience. Once you complete the registration process, you will have 60 days access to the webinar. Managers receive one hour of continuing education credit per webinar. Attention Managers: If you do not view the recorded webinar you will not receive continuing education credits.
Bids & Contracts: How to find the Right Professional
Writing bid specifications and choosing the right professionals for your community association is not a simple task. This presentation will provide you with the information you need to write simple, effective specifications and contracts, evaluate professionals interested in working for your association, and select the right professional for your community. Click here to register.
Budgeting for Associations
The budgeting process is key to successful association management. This program outlines procedures which can be used for accurate budgeting and planning and tools that can be used in assisting with the process. Successful budgeting can assist associations in achieving stable assessments, help forecast future needs and plan accordingly. Click here to register.
Board Member Ethics & Conflicts of Interest
Community association volunteer leaders have a special responsibility to the association and the owners they serve. This webinar will discuss board member fiduciary duties under statutes, association bylaws provisions and the business judgement rule. The program will also cover the topics of self-dealing and fraud and how to separate personal versus association concerns and areas of potential conflicts of interest. Click here to register.
Creating a Board Orientation Program
It doesn't matter if you have 10 units or 10,000. Every community association regardless of size needs a board orientation program. The objective of a board orientation program is to bring new board members up to speed in a timely manner, provide an orientation prior to a new board member's first meeting, and serve as a refresher course for current board members. This webinar will review key elements of an effective board orientation program. Click here to register.
Choosing Legal Counsel & Other Professionals
Choosing an auditor, attorney, insurance provider or other professionals for your community association is not a simple task. This presentation will provide you with tools to evaluate various professionals that you need to successfully manage and govern your community as well as the information you need to understand and negotiate professional service agreements. Click here to register.
Ethics in Collections & Bankruptcy
For managers, board members and attorneys, the trial presentation of a collections case is a great deal of work. This webinar will explore ethical issues that could arise in collections and bankruptcy cases and that need to be considered for a successful trial. Click here to register.
Exterior Maintenance: Assessing, Planning, Executing
Comprehensive condition assessment programs are a critical early component to an integrated approach to maintenance planning and implementation. Key tasks for these complex projects include general investigation, condition assessment, ongoing maintenance, serviceability, trouble-shooting, and leakage remediation. This webinar help you successfully plan and execute your next exterior maintenance project. Click here to register.
Fiduciary Duty: Obligations of Community Association Volunteers
Learn about the obligations of serving as a board member in your community association, including Fiduciary Duty, the Duty of Care and the Duty of Loyalty as they relate to board members in community associations. Click here to register.
Get It Together: The Logistics of Project Management
Projects require an effective program of management to minimize risks and exposure, expedite the schedule, and maintain established budgets and quality controls. Construction administration & project management services assist associations, owners and contractors in optimizing projects from concept through completion. When the proper professionals are involved in your project, you can expect to maintain quality and timeliness throughout the process. Prepare your management team with practical decision-making processes and the proper tools for project management tasks. Click here to register.
Go Green to Save Green
This webinar will answer the question - is energy efficiency real - and prove how your community can achieve savings. Speakers will discuss rebate programs, the ease with which your buildings can achieve efficiency, budget reductions for utility line items, and will examine several case studies. This webinar will be of particular interest to mid and high rise buildings and large scale communities with expansive facilities and clubhouses. Click here to register.
Interpreting Your Reserve Study and How to Fund It
This webinar will walk you through all you need to know about how reserve studies work, why they're so important to community associations and how to fund a reserve study without breaking the bank. Click here to register.
Making Better Meetings
Association meetings, especially Owners meetings, don't have to be formal, drab or boring. Proper planning can make them more interesting, more attractive and more effective. Good preparation can also help avoid confrontations and arguments. Attendees will learn techniques for presiding over meetings that foster communications and avoid arguments. Click here to register.
Pet Policies for the Community Association
Learn the ins and outs of adopting pet policies for your community association. Click here to register.
Property & Association Insurance: The Basics
Get up to date with Property & Liability Coverage for associations. This overview will touch on building coverage, property deductibles, liability insurance (including cyber liability) and workers compensation coverage. Learn why certain coverage should always be purchased but is not always provided. Click here to register.
Rules of Order for Association Meetings
Community Associations are democracies in the truest sense of the word. But to prevent anarchy, rules of order for association meetings are necessary and important. This presentation will offer basic information on the processes, procedures and rules of order to successfully conduct board, annual and special meetings of your association. Click here to register.
Rules Enforcement in the Community Association
Rules are essential in community associations for the same reason that laws are important in society. Rules provide certainty and order, clarify provisions found in the governing documents, and protect commonly-owned resources and property values. But unless your rules are enforced in a uniform and effective way, they will not accomplish the above objectives. This presentation offers guidance on how to enforce rules, conduct hearings and maintain order in your community. Click here to register.
Reducing Tree Damage & Liability from Storms
Storms can be costly, particularly when they involve tree damage. Learn how you can protect your properties from large storm damage bills, reduce your liability and keep residents safe and secure. This is a perfect example of how an ounce of prevention can dramatically impact your operating budget and reserve funds. Click here to register.
The Role of the Association Board vs. The Role of the Manager
Who takes the meeting minutes? Who communicates with the owners on a major project? Who signs the checks? Who signs the violation notices? Community associations are governed by elected Boards and many are managed by professional management. This webinar lays out best practices for the role of both of these components which are critical to the proper governance and functioning of the community association. Click here to register.
Understanding Bankruptcy and It's Impact on Your Community Association
Bankruptcies by homeowners can have a serious impact on the ability of a community association to manage its affairs and pay the bills. This webinar will review the types of bankruptcy and actions your community can take to protect itself when a debtor files for bankruptcy. Click here to register.
Understanding Financial Statements
The purpose of financial statements is to provide information about the results of operations and financial position of an association. This information can be used to assess the financial stability of the association, aid in creating budgets and forecasts and help to evaluate important financial decisions. The goal of this webinar is to help readers of financial statements understand how to evaluate these reports and extract the key data. Click here to register.
Where it All Began: A Short Course on the Land Development Process
This program will help you understand necessary information with regards to the land development process, and will provide useful information both for existing developments that have been built for some time and new developments that are being managed while under construction. You will gain an understanding of the laws on how developments are handled, the process of how the development was created, and the development information you need to successfully manage your community association. Click here to register.
Zombie Units & Mortgages: Addressing Abandoned Properties
Zombie units. Abandoned properties. Many community associations struggle with this situation. This webinar will present an explanation of zombie mortgages and other causes of the abandoned property, review the problems this poses to community associations, and provide some of the tools available to address this issue. Click here to register.