Dirty Laundry: Responding to Media Sensationalism

Filed under: Legislative — Tony Campisi @ 4:00 pm February 23, 2010

“We can do the innuendo, we can dance and sing. When it’s all over we haven’t told you a thing. We all know that crap is king, give us dirty laundry.”

So go the lyrics in Don Henley’s song Dirty Laundry, about a media culture more concerned with sensationalism than fact.

A few weeks ago there was media buzz about a community association in the Philadelphia Suburbs which had denied an owner’s application to install a solar panel on the roof. The story hit the news and the press went wild.

On January 22, 2010, the West Chester Daily Local ran an editorial that was extremely critical of the homeowners association in question and of associations in general. The editorial board clearly did not bother to get the facts straight before they launched an unwarranted and factually-incorrect attack on community associations in Pennsylvania. The following editorial, which has yet to be published by the newspaper, was sent by CAI in response.  Click here to read the original editorial.

“I am writing in response to the editorial published in your paper on January 22, entitled “Homeowners need protection from association’s rules.”

Your statement that homeowners associations are “governed not by a democratically elected municipal government but by an autocratic group of naysayers” is unfair, uninformed and could not be further from the truth.  Under the Pennsylvania Uniform Planned Community Act, associations are governed by boards consisting of homeowners who are elected by their neighbors. The thousands of Pennsylvanians who volunteer to serve on these boards do so without compensation and are obligated to serve, according to state law, “…in good faith, in a manner they reasonably believe to be in the best interests of the association and with care.”

The vast majority of these homeowner volunteer leaders work diligently and effectively to meet the established expectations of their neighbors. In fact, national surveys conducted by Zogby International in 2005, 2007 and 2009 show that close to 90 percent of association residents believe their governing boards strive to serve the best interests of their communities.  What politician—or newspaper—wouldn’t welcome that kind of support? Fact is, if a board member is not serving in the best interest of the association and the people who live there, the owners in the community can vote him or her off the board.

Your editorial’s contention that the state should “enact laws that would restore to homeowners the rights they seem to have unintentionally signed away for the pleasure of living in neighborhoods with cute, faux rural names” displays a lack of understanding about the reason community associations exist in the first place, the advantages to residents who choose to live there and the laws that govern associations. For instance, there is a Federal law on the books that prohibits a community association from denying an owner’s right to fly the American flag. That law also correctly permits the association to govern the placement and size of the flag to insure safety and compliance with architectural and other guidelines.

Community associations deliver services at the direction of their homeowner members,  meeting the expectations of residents by working to provide a safe, well-maintained living environment, preserving the nature of the community and protecting property values.

In addition to providing amenities like pools, walking trails and clubhouses, and services including snow plowing, refuse collection and street maintenance, community associations also extend some degree of protection against neighborhood degradation and deterioration – cars on cinder blocks, dilapidated homes or yards that are not maintained. This requires not only the creation of reasonable community standards, but also the equitable and consistent enforcement of rules.

While rules differ among associations, the goals are the same: To preserve the nature of the community, protect property values and meet the established expectations of residents. These responsibilities fall to the volunteers who are elected by their neighbors to govern associations and to the professionals who often are hired to manage them.

Despite their inherent advantages, associations do face complicated issues, none more common than the challenge of balancing the best interests of the community as a whole with the preferences of individual residents. Many community associations deal regularly with conflicts involving what a resident may want to do and what established rules allow. Managing this critical and delicate balance is the essence of association governance.

But it’s important to remember that people living in an association-governed community have contractually agreed to adhere to the rules in that community. Covenants, codes and restrictions are created to maintain community standards, protect property values and encourage a sense of community stewardship. They would cease to exist if the majority of residents did not want them. The legislature would be well advised to carefully consider the constitutional ramifications of legislating away contractual agreements between two private parties.

In the case of solar panels, serious issues must be considered by a community association board. For example, in many communities that consist of townhome style houses, the homeowner may not own the roof. The roof may be owned by the association. Who is responsible for damage to the roof when the solar panel is installed? More importantly, when the roof needs to be replaced, as all roofs inevitably do, who is responsible for paying for the removal and re-installation of the solar panel? And if the solar panel is damaged in this process, who is responsible? What happens if the piping to and from the solar panel is defective and leaks occur that damage neighboring units? Who pays to fix the damage?

Community Associations Institute, an organization that works on behalf of all common-interest communities, is aware of Representative Houghton’s proposed legislation and stands ready to work with him to find a solution that preserves the ability of owners to take advantage of renewable energy sources while maintaining the association’s duty to act in the best interests of the community at large to protect property values.

As always, CAI advocates open, constructive and respectful dialogue and urges all parties to be reasonable, flexible and open to compromise when disagreements do arise.”

Tony Campisi, Executive Director
Pennsylvania and Delaware Valley Chapter, Community Associations Institute

CAI members should monitor their local media outlets, and when you see a mis-informed opinion about life in community associations in your local paper, let us know so we can correct it. Don’t let that dirty laundry hang out to dry.

Solar panels and Clotheslines…What’s Your Spin?

Filed under: What's Your Spin? — Tony Campisi @ 12:06 pm January 20, 2010

By now many of you have received the first issue of CAI’s new bi-monthly magazine, Community Assets, for 2010. Our new full color, bi-monthly publication is packed full of information for members. One of our new features is a column called “What’s Your Spin?”

For each issue, we’ll post a question to this blog and ask you to weigh in with your thoughts and opinions. Select responses will be published in the next issue of Community Assets.

This month’s topic:

Should a Community Association be more flexible with rules and regulations pertaining to solar panels, clothes lines and other energy saving/green items? What’s your spin?

Post your response as a comment to this blog, or email your response to tony@cai-padelval.org. Only responses that list your name and affiliation will be considered for publication in Community Assets. Anonymous responses will not be published in the magazine.

CAI’s 2010 Annual Conference: There’s No Place Like Home!

Filed under: Annual Conference and Expo — Tony Campisi @ 2:13 pm November 4, 2009

CAI’s 2010 Annual Conference and Expo: There’s No Place Like Home!

CAI’s 2010 Annual Conference & Expo will be held on Thursday, May 13, 2010 at Citizens Bank Park – home of the Philadelphia Phillies – the defending World Champions of baseball.

Since the Phillies are back in the World Series, what better time to sign-up for a sponsorship, booth, or program ad?

Now is also a great time to become a 2010 Most Valuable Partner (MVP) with the PA/DelVal Chapter of CAI!  You can sponsor educational, social, and networking events, advertise in our chapter magazine, Community Assets, or our Annual Membership Directory & Resource Guide and save money by signing up now!

CLICK HERE TO VIEW THE EXHIBITOR AND SPONSOR GUIDE

Click here for the floor plans – 1st base side and 3rd base side.

Become a Chapter Premier Partner for 2010 and save on sponsorships.

The 2010 show will feature:
• 90+ vendors
• 250 + attendees
• Loads of FREE PARKING
• Education Sessions
• Keynote General Session – stay tuned for keynote speaker announcment!
• Free Food
• Prizes
• Ballpark Tours
• Extra Innings After Party

Don’t miss exhibiting at the biggest event of the year! For more information call Mike Shaw at the chapter office at 610-783-1315, ext. 13.

Click here for more information on the Annual Conference and Expo.

What’s Your Spin?

Filed under: What's Your Spin? — Tags: — Tony Campisi @ 11:08 am October 5, 2009

CAI’s Communications Committee is busy planning six information-packed issues of our chapter magazine, Community Assets, for 2010. One of our new features is a column called “What’s Your Spin?”

For each issue, we’ll post a question to our blog and ask you to weigh in with your thoughts and opinions. Select responses will be published in the next issue of Community Assets.

Our first topic is on current events.

Do current trends in home/condo sales and property values in your community indicate that the housing crisis is easing? What’s your spin?

Post your response as a comment to this blog, or email your response to tony@cai-padelval.org. Only responses that list your name and affiliation will be considered for publication in Community Assets. Anonymous responses will not be published in the magazine.

CAI Recruiter Rewards Program

Filed under: Membership — Tony Campisi @ 2:56 pm September 24, 2009

Did you know that the majority of new members who join CAI come from members talking to colleagues, board members, friends, and others about the value of membership? By referring prospective members to CAI, you help grow the organization and raise the professionalism of the entire community association industry.

As a membership driven organization, CAI depends on new members to help us grow. The best recruitment tool, when trying to attract new members is our current membership. When current members find value in their organization, and are willing to discuss their positive experiences with their own personal contacts, prospective members are more likely to join.

Association management companies and managers work every day with a variety of business vendors and community leaders who are not currently members of CAI but who are excellent candidates for membership.

By helping to recruit new members, you are helping to make CAI a better organization—stronger and more capable of fulfilling its mission of service to your company and to all of our distinct member groups—that of education, advocacy and support to the community association industry.

What is CAI’s Recruiter Rewards Program?

Recruiter Rewards is the Pennsylvania and Delaware Valley Chapter’s way of rewarding members who help CAI grow. Here’s how it works…

Each time a member recruits a new member to CAI, you’ll be entered into a prize drawing. The grand prize winner will receive their choice of a $1,000 travel voucher to put towards a dream vacation or $1,000 cash just in time for a holiday shopping spree, to give yourself a gift, or however you see fit!

Additional prizes will be given throughout the year!

The more new members you recruit, the more entries you’ll have in the prize drawings. In addition, your new member recruiting also qualifies you for participation in CAI National’s Recruiter Club and the EVERY ONE COUNTS campaign, where you can earn additional prizes!

CAI’s Recruiter Rewards Program is open to any member who successfully seeks out and engages associations and professionals who are looking for information, education, programs, networking, and other services concerning managing or living in a community association. Prospective members are all around you and are easy to find, including clients, colleagues, referrals from clients, new or old community associations in your area, etc.

Tips on How to Recruit

Recruitment can be both fun and challenging. Having the necessary information and tools will better prepare you to tell your friends and colleagues about the great benefits and services offered to members at CAI. Follow these simple tips and you can be a #1 Recruiter.

Share your personal experience. Nothing can be more effective than you sharing your personal experience in being a member of CAI, as well as the benefits/services you receive from becoming a member.

Attend a community association meeting. Invite prospects to attend a community association board meeting to personally explain CAI membership. Don’t forget to bring prospective membership packets for each prospect.

Meet them half-way. Send membership information to your clients and offer to pay a portion of their membership dues for the first year. Clients who are involved and educated make informed and better decisions.

For more tips and a copy of our Membership Recruitment Handbook, or to refer a potential member, please contact Mike Shaw, Marketing & Membership Associate at 610.783.1315, x. 13 or e-mail him at: mike@cai-padelval.org.

CAI’s 2010 Annual Conference and Expo

Filed under: Annual Conference and Expo — Tony Campisi @ 1:03 pm July 30, 2009

Each year the PA and Delaware Valley Chapter of CAI hosts an Annual Conference and Expo. This annual event draws several hundred participants who visit with dozens of exhibitors, attend educational sessions, hear dynamic speakers, and network with friends and colleagues from CAI.

As many of you know, in 2009 we co-hosted the first, and only, joint event with our sister organization, the Apartment Association of Greater Philadelphia.

After this year’s joint event, the Apartment Association decided not to be part of another joint effort in 2010. CAI accepted that suggestion.

CAI is now hard at work planning our 2010 Annual Conference and Expo.  and we want you to weigh in on where we should have this special event. We’ve been working hard the last few weeks visiting different event venues, and assessing the costs and benefits as well as the pros and cons of each location.

Your opinion is important to us. Please click the link below to take a short, 6 question survey about next year’s Annual Conference. And, stay tuned for what is sure to be another exciting event from CAI.

Click here to take the survey.

Pocono Record: Problems in Private Communities

Filed under: Uncategorized — Tony Campisi @ 8:13 am July 8, 2009

The Pocono Record published an article on Sunday July 5th that sums up the reasons why the state legislature just approved HR350 calling for a study of private communities in Pennsylvania.

The article quotes Reps. Scavello and Siptroth from the Poconos, as well CAI’s Executive Director Tony Campisi regarding the need and usefulness of this study which will take place in the coming months.  CAI believes this statewide study of private communities is the first of its kind in the nation.

The study will examine the number of association-governed communities in all 67 counties in the Commonwealth and measure the amount of state and municipal taxes paid by owners in these communities as well as the impact of any effort by the Commonwealth to provide access to public funds for infrastructure improvements within these communities. CAI will assist with the study.

Click here to read the article in the Pocono Record.

State House Adopts HR350

Filed under: Legislative — Tony Campisi @ 1:17 pm July 2, 2009

Stuck in Harrisburg in absence of a budget deal, lawmakers took up a host of Bills and Resolutions today at the state capitol. Among them was House Resolution 350 which was drafted in part by CAI.

The resolution directs the Joint State Government Commission to conduct a study of common interest ownership communities in the Commonwealth of Pennsylvania. In addition to studying infrastructure, taxes, etc., the study would also count and catalogue the number of community associations in each of Pennsylvania’s 67 counties. The data from this study, which we believe will be the first of its kind in the nation, will be invaluable to CAI as we continue to address the issues most important to community associations and residents who live in them.

CAI thanks Representative John Siptroth, (D-189, Monroe and Pike Counties) for his efforts to draft and pass this resolution.

For the full text of the resolution, please visit the legislative page of our website.

Please enjoy the July4th Holiday weekend!

Urban Affairs Committee Reports Out HR350

Filed under: Legislative — Tony Campisi @ 8:45 am July 1, 2009

On Tuesday, June 30, the Pennsylvania House of Representatives’ Urban Affairs Committee took up House Resolution 350.  After brief remarks by the sponsor, Rep. John Siptroth (D-189) of Pike/Monroe County, the committee unanimously reported the resolution out of committee and sent it to the full House for a final vote. The House is tentatively scheduled to consider the resolution on Thursday, July 2, 2009.

The resolution, strongly supported by CAI, directs the Joint State Government Commission to conduct a study of the impact of common interest ownership communities on local governments and the Commonwealth, the challenges facing the residents and governing bodies of these common interest ownership communities and opportunities for the Commonwealth to assist local governments and common interest ownership communities to deliver adequate services to their residents at an affordable cost.

CAI was an active participant in the drafting of this resolution. CAI is prepared to work closely with the Joint State Goverment Commission to successfully conduct this study and we will use the data and results to help shape public policy that may impact common interest ownership communities in the Commonwealth, including efforts to provide a remedy to those who live in common interest ownership communities and who pay municipal taxes, but do not receive certain municipal services in return for municipal tax dollars.

Click here to visit our legislative page for the full text of the resolution.

Welcome Home!

Filed under: Uncategorized — Tony Campisi @ 8:41 am June 30, 2009

@Home Blog Logo

Welcome to the Pennsylvania and Delaware Valley Chapter of Community Associations Institute’s new blog. We’re calling our blog @ Home – CAI’s Public Square.

@ Home will be a great place for members and non-members of CAI alike to turn to for the latest information concerning common interest communities – homeowner associations, condo associations, etc., specifically as it relates to what’s going on in Pennsylvania, Northern Delaware, and Southern New Jersey; but also dealing with national news regarding the industry.

@ Home is just one of the many ways the PA / DelVal Chapter is attempting to extend our outreach to our member and non-member audience.  You can also now follow us on Twitter:  http://www.twitter.com/caipadelval or friend us on Facebook: http://www.facebook.com/people/Cai-Pennsylvania-Delaware-Valley/1842146400 or add us as a professional contact on LinkedIn: http://www.linkedin.com/in/communityassociationspadelval.

Our chapter website: www.cai-padelval.org continues to be the primary way to obtain information about us and our programs; however, we hope that these additional outlets will enable us to reach an even wider audience.